News & Updates

UPDATE SOFTWARE!

Added on: 03/02/2019 09:50 pm

Please note that AMEB Online Exams and Courses will not operate unless users have downloaded and installed the most recent version of the software, released on 24 January 2019.

Why must I use the most recent version of the software?

The latest version of the software (Version 5.2.0.14, released on 24/01/2019) included several critical updates and bug fixes that were causing issues for some users. In order to avoid these issues in the future, we are requiring all users to download and install the latest version of the software.  

Why is AMEB releasing new software now?

We worked hard last year to deliver new user features that will help Candidates, teachers and parents to maximise the benefits of using AMEB ONLINE. The new version of the software incorporates all of these features and users operating on previous versions may not be able to access these new features. The start of a new school and teaching year is a great time to make sure everyone is using the latest software and accessing the most recent features.

What are the latest features? 

The most recent software (Version 5.2.0.14, released on 24/1/19) incorporates the following:

  • Improvement and bug fixes for resuming exams
  • Ability for Candidates and Account Holders to review Practice Exams
  • Introduction of School Pay
  • Updates to mark allocation for Transposition questions in some exams

How do I download and install the new software?

The new version of the software can be accessed here. The process for installing and downloading software will be exactly the same as it has been for previous software updates. If you’re unsure or would like some advice, we encourage you to watch our video tutorial below:

What if I have trouble installing the new software?

The AMEB Customer Support Team is available to assist customers experiencing problems with the new software. To help us in helping you, we ask that you collect screenshots or records of any error messages you receive so that we can diagnose and address any problems you might be experiencing.

The AMEB Customer Support Team can be contacted by using the Support feature within the site or by using:
Phone: 1300 725 709
Email: support@ameb.edu.au